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Pantera Docs
  • Welcome to Pantera
  • About Pantera
    • What is Pantera?
    • How does Pantera work?
    • How do I download the app?
    • Is the app free to download and use?
    • What devices is the app compatible with?
    • How do I contact customer support?
  • Account & Login
    • How do I create an account?
    • How do I reset my password?
    • I forgot my username/email. How can I retrieve it?
    • Why am I having trouble logging in?
  • Coupons & Deals
    • How do I find coupons and deals?
    • How do I use a coupon?
    • What happens if a coupon expires?
    • Are there any restrictions on coupon usage?
    • How do I know if a deal is still available?
  • Flash Deals
    • What are flash deals?
    • How do I find flash deals?
    • How long do flash deals last?
    • Will I be notified about upcoming flash deals?
  • Payments & Transactions
    • What payment methods do you accept?
    • Is my payment information secure?
  • Technical Issues
    • The app is crashing. What should I do?
    • I'm having trouble loading the app. What could be the issue?
    • I'm not receiving push notifications. How can I fix this?
  • Other
    • How does your app protect my personal information?
    • Terms of Service
  • For Businesses
    • How can I partner with your app?
    • What are the benefits of partnering with your app?
    • How much does it cost to partner with your app?
  • Listing & Managing Offers
    • How do I create and submit a coupon or deal?
    • How do I update or modify an existing offer?
    • How do I track the performance of my offers?
  • Payments & Billing
    • How are businesses charged for using the platform?
    • When are payments processed?
    • What payment methods do you accept for businesses?
  • Technical Support
    • How can I get technical support for the business dashboard?
  • Legal & Compliance
    • What are the terms and conditions for businesses?
    • Are there any legal or regulatory requirements for businesses using the app?
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  1. Account & Login

I forgot my username/email. How can I retrieve it?

Unfortunately, if you've forgotten both your username and email address associated with your PANTERA account, it may be difficult to recover your account.

Here are some steps you can try:

  • Check your email: Look through your emails for any previous communications from PANTERA. These emails might contain your registered email address or username.

  • Check your device: If you've previously logged in to the PANTERA app on your device, you might be able to find some clues in your device's settings or app history.

  • Contact PANTERA Support: Explain your situation to the PANTERA support team. They may be able to assist you in recovering your account information based on other details you can provide, such as your name, phone number, or any other information associated with your account.

Important Note: Recovering an account without a username or email address can be challenging. It's always best practice to keep your account information secure and easily accessible.

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Last updated 3 months ago