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Pantera Docs
  • Welcome to Pantera
  • About Pantera
    • What is Pantera?
    • How does Pantera work?
    • How do I download the app?
    • Is the app free to download and use?
    • What devices is the app compatible with?
    • How do I contact customer support?
  • Account & Login
    • How do I create an account?
    • How do I reset my password?
    • I forgot my username/email. How can I retrieve it?
    • Why am I having trouble logging in?
  • Coupons & Deals
    • How do I find coupons and deals?
    • How do I use a coupon?
    • What happens if a coupon expires?
    • Are there any restrictions on coupon usage?
    • How do I know if a deal is still available?
  • Flash Deals
    • What are flash deals?
    • How do I find flash deals?
    • How long do flash deals last?
    • Will I be notified about upcoming flash deals?
  • Payments & Transactions
    • What payment methods do you accept?
    • Is my payment information secure?
  • Technical Issues
    • The app is crashing. What should I do?
    • I'm having trouble loading the app. What could be the issue?
    • I'm not receiving push notifications. How can I fix this?
  • Other
    • How does your app protect my personal information?
    • Terms of Service
  • For Businesses
    • How can I partner with your app?
    • What are the benefits of partnering with your app?
    • How much does it cost to partner with your app?
  • Listing & Managing Offers
    • How do I create and submit a coupon or deal?
    • How do I update or modify an existing offer?
    • How do I track the performance of my offers?
  • Payments & Billing
    • How are businesses charged for using the platform?
    • When are payments processed?
    • What payment methods do you accept for businesses?
  • Technical Support
    • How can I get technical support for the business dashboard?
  • Legal & Compliance
    • What are the terms and conditions for businesses?
    • Are there any legal or regulatory requirements for businesses using the app?
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  1. Account & Login

Why am I having trouble logging in?

If you've forgotten your username or email address, you may encounter difficulty logging in to your PANTERA account because these credentials are essential for account verification and access.

  • Username: Your username acts as your unique identifier within the PANTERA app. Without it, the system cannot recognize your account.

  • Email Address: Your email address is crucial for account recovery, password resets, and receiving important notifications.

If you've forgotten either of these, the app's security measures prevent unauthorized access to your account.

We hope this clarifies the reason behind the login issue.

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Last updated 3 months ago