Why am I having trouble logging in?
Last updated
Last updated
If you've forgotten your username or email address, you may encounter difficulty logging in to your PANTERA account because these credentials are essential for account verification and access.
Username: Your username acts as your unique identifier within the PANTERA app. Without it, the system cannot recognize your account.
Email Address: Your email address is crucial for account recovery, password resets, and receiving important notifications.
If you've forgotten either of these, the app's security measures prevent unauthorized access to your account.
We hope this clarifies the reason behind the login issue.