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Pantera Docs
  • Welcome to Pantera
  • About Pantera
    • What is Pantera?
    • How does Pantera work?
    • How do I download the app?
    • Is the app free to download and use?
    • What devices is the app compatible with?
    • How do I contact customer support?
  • Account & Login
    • How do I create an account?
    • How do I reset my password?
    • I forgot my username/email. How can I retrieve it?
    • Why am I having trouble logging in?
  • Coupons & Deals
    • How do I find coupons and deals?
    • How do I use a coupon?
    • What happens if a coupon expires?
    • Are there any restrictions on coupon usage?
    • How do I know if a deal is still available?
  • Flash Deals
    • What are flash deals?
    • How do I find flash deals?
    • How long do flash deals last?
    • Will I be notified about upcoming flash deals?
  • Payments & Transactions
    • What payment methods do you accept?
    • Is my payment information secure?
  • Technical Issues
    • The app is crashing. What should I do?
    • I'm having trouble loading the app. What could be the issue?
    • I'm not receiving push notifications. How can I fix this?
  • Other
    • How does your app protect my personal information?
    • Terms of Service
  • For Businesses
    • How can I partner with your app?
    • What are the benefits of partnering with your app?
    • How much does it cost to partner with your app?
  • Listing & Managing Offers
    • How do I create and submit a coupon or deal?
    • How do I update or modify an existing offer?
    • How do I track the performance of my offers?
  • Payments & Billing
    • How are businesses charged for using the platform?
    • When are payments processed?
    • What payment methods do you accept for businesses?
  • Technical Support
    • How can I get technical support for the business dashboard?
  • Legal & Compliance
    • What are the terms and conditions for businesses?
    • Are there any legal or regulatory requirements for businesses using the app?
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  1. Technical Issues

I'm having trouble loading the app. What could be the issue?

Having trouble loading Pantera?

Here are a few things that might be causing the issue:

  • Internet Connection: A weak or unstable internet connection can prevent the app from loading properly.

  • Server Issues: There might be temporary issues with Pantera's servers.

  • App Update: An outdated version of the app might not function correctly.

  • Insufficient Storage: If your phone's storage is almost full, it might not have enough space to load the app.

Here's what you can try:

  • Check your internet connection: Make sure you have a strong and stable Wi-Fi or cellular connection.

  • Restart the app: Close the app completely and then reopen it.

  • Restart your phone: A simple restart can often resolve minor glitches.

  • Update the app: Check for and install any available app updates.

  • Free up storage space: Delete unnecessary files and apps to free up space on your device.

If the problem continues:

  • Contact Pantera Support: They can help you troubleshoot the issue and provide further assistance.

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Last updated 3 months ago